TERMS OF SALE

Free shipping on purchases of more than €100

VALENCIA (CITY)

The shipping cost in Valencia is set at €7.00, the shipment will be made in 24-48 hours from the confirmation of the order. (see delivery times)

SPAIN (PENINSULAR)

The shipping cost to Peninsular Spain is set at €10, and the shipment will be made in 24-48 hours from the confirmation of the order. (see delivery times)

For destinations where the system is not allowing you to place your order, contact us by email info@shootockey.com or by calling us at tel. +34 962073388
We provide your contact information to the delivery person so that he can coordinate the delivery with you when it has not been possible to make it on the first attempt.

We will always be attentive to any notification or change.

SPAIN REST

(includes Province of Las Palmas, Province of Santa Cruz de Tenerife, Ceuta and Melilla)

You can only choose the shipping method during the checkout process. If they have customs fees or other expenses or taxes, they are not included in the purchase price .

Delivery times

The delivery time is counted from the moment the order leaves our warehouse. The order must always be made before 12:00 pm (AM). If the completion of the order exceeds this time slot, no order will begin to be counted or managed until the following day. Any order placed between Saturday, Sunday or public holiday will begin to be processed on the morning of the next business day.
The normal thing is that, for products that we have in stock in 24/48 hours, have the order at your home
We cannot guarantee the delivery time of the order, since it depends on many variables that do not depend on us. The delivery schedule, as a general rule, is from 9 in the morning to 6 in the afternoon.

If you have chosen to pay by transfer, the 24 or 48 hours begin to count when said transfer becomes effective (if you have not made the payment in 5 days, your order will be cancelled).

product out of stock

We try to indicate products out of stock on the web with the word "SOLD OUT", item by item, but they may remain, due to some inadvertent error, not indicated, so if you have made the purchase and we have verified that there is no stock, We will notify you and we will refund 100% of your purchase in the same way that you have paid for it, and if you want another product you will have to carry out the entire purchase process again.

When your order leaves SHOOTHOCKEY, we send you a confirmation email and all the necessary information so you can know where it is, at no additional cost.